Refund policy

πŸ“„ RETURN & REFUND POLICY

Last Updated: [21/2/2026]

At Yaduj Stoer, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help.

1. Return Eligibility

We accept returns within 7 days from the date of delivery, subject to the following conditions:

  • The product must be unused, unworn, and in its original packaging.

  • All original tags, labels, and accessories must be intact.

  • An unboxing video is mandatory in case of damaged, defective, or incorrect items.

  • Return requests must be submitted within 7 days of delivery.

2. Non-Returnable Items

We do not accept returns for:

  • Used or damaged products (unless received defective)

  • Products returned without original packaging

  • Items damaged due to misuse

  • Clearance or final sale items (if applicable)

3. Damaged, Defective, or Wrong Product

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

  • Order number

  • Clear photos of the product

  • Complete unboxing video

Email: support@yourstore.com

4. Refund Process

Once the returned item is received and inspected:

  • Refunds will be processed within 5–7 business days

  • Prepaid orders will be refunded to the original payment method

  • COD orders will be refunded via UPI or bank transfer

  • Shipping charges are non-refundable unless the error is from our side

5. Replacement Policy

Eligible products may be replaced subject to stock availability.

6. Order Cancellation

Orders can be cancelled within 12 hours of placing the order.
Orders already dispatched cannot be cancelled.